Roles in the Organization
Each user must be assigned a role within the organization. There are four roles available with a per-user subscription to Antidote Web or Antidote Pro, and two with a per-device Antidote license.
Administrator
Administrators have access to the full version of the Organization Client Portal and have full management privileges. A single organization can have multiple administrators.
Main Contact
One administrator is always designated the main contact for the organization. Their account is identified in the Client Portal user list by the Main contact tag that appears beneath their Role in the organization in the list of users and is subject to certain restrictions for security reasons. If you need to change the main contact for your organization, reach out to Antidote Support.
Technician
Technicians have access to the full version of the Organization Client Portal, but they cannot add other technicians or create administrators.
Group Supervisor (Antidote Web or Antidote Pro)
Group supervisors have access to a simplified version of the Organization Client Portal for the groups of which they are a member.
User (Antidote Web or Antidote Pro)
Basic users have access to a simplified version of the Organization Client Portal where they can find their personal settings, and a link to Antidote Web if they have been granted access to it.
Note – It is not possible to assign the user role or the group supervisor role under a per-device license, as these roles are exclusive to Antidote Web and Antidote Pro. Only administrator and technician roles, which allow account management and access to installers, are available.
| Privileges | Administrator | Technician | Group Supervisor | User (Basic) |
|---|---|---|---|---|
| Manage and create administrator accounts | ||||
| Manage and create technician accounts | ||||
| Manage and create groups | ||||
| Manage and create user accounts | ||||
| Download Antidote installers, if applicable | ||||
| Access information about device-based licenses, if applicable | ||||
| Grant access to Antidote, if applicable | ||||
| Manage settings for groups of which they are a member | ||||
| Access to documentation | ||||
| Subscribe or unsubscribe to Druide’s newsletter |