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Installation and Compatibility

New Outlook error message: “Something went wrong.”

Antidote 11

During integration, this message appears after clicking on the Add button in the add-in installation window. The Antidote integration procedure is performed by Outlook, which looks for the add-in on a server.

To verify whether the problem originates from our add-in, we invite to try installing another add-in (Todoist, for example). Seeing the same message when trying to install that add-in would indicate that the problem lies with Outlook. In that case, we invite you to contact the Microsoft team.

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